Can we provision a common space from where people can upload/download documents. I am not talking about uploading the general documents available on Cisco's website, that would be a waste of resource.
I am talking about the documentation we prepare ourselves which contains the information we gather down the line working on issues. This can have information which is not located on Cisco's site, based on personal exerience.
This will really help people browse throught the document and not wait for someone to get back to them through posts, incase the issue is urgent.
I am sure everyone would have their own documentation may be best practices they follow or any other information which might be small but critical.
In my openion this is kind of proactive approach instead of reactive approach.
Down the line we might have a nice collection of information.
I am not sure if this can be incorporated under NetPro.