HOW TO CHANGE DOMAIN OF IPCC?

Unanswered Question
Apr 25th, 2008

Hello everybody. I have big problem. My Windows admins want to change domain of IPCC. As I know, when I installed ICM, in AD was created OU Cisco etc. I want to know , IS IT POSSIBLE TO CHANGE DOMAIN OF IPCC AND ICM??

I have this problem too.
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rbua Fri, 04/25/2008 - 01:58

Hi,

the only supported scenario is to reinstall the entire ICM solution, there is no supported migration path for this.

Regards,

Riccardo

webstd.design Fri, 04/25/2008 - 05:48

Can I use Domain Manager to configure ICM for new domain? I suppose it should be standatd solution for new DOMAIN. Because reinstalling ICM isn't the best solution for so big software!

rbua Fri, 04/25/2008 - 05:52

Hi,

you could use the Domain Maanger to create a new OU for the newly created users and structure and so on, but there is no migration strategy due to the Security model and DB structure being tight into a specific Domain, so the only true and supported solution to migrate an existing scenario is to reinstall.

Regards,

Riccardo

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