Historical Reports logon error

Unanswered Question
Apr 25th, 2008
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UCCX Version:5.0(1)_Build433

CUCM System version:

Client OS:Windows XP Pro Eng edition with SP2

I have given a user access to login Historical Reports tools.

When i logon Historical Reports tools,it pop-up a error window,please see the attachments.


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Overall Rating: 4.3 (3 ratings)
mmelbourne Fri, 04/25/2008 - 02:24
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Check whether you have a browser proxy exclusion for the UCCX server. The initial authentication is performed over HTTP.

Wei Wang Fri, 04/25/2008 - 07:59
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Thanks for you reply.

I do not have a browser proxy in use.

Could you tell me more detail about the initial authentication for UCCX Server?


richb1971 Wed, 05/28/2008 - 08:02
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I've got exact same error message. Did you get this resolved?


Wei Wang Wed, 05/28/2008 - 17:59
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I've got this resolved.

Please try edit hrcConfig.ini in your Historical Reports tools installation path.

Changing database Authentication mode in "AUTH=".

richb1971 Wed, 05/28/2008 - 23:27
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Hi happy4ever,

After I edit it, save it and run HR it reports same error message and changes it back to AUTH=2!

Any ideas?



richb1971 Wed, 05/28/2008 - 23:36
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Scratch that. There are 2 AUTH's! Changed other one and it worked. Cheers happy4ever.




Wei Wang Wed, 05/28/2008 - 23:46
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Oh,Please changing here in hrConfig.ini.

;AUTH specifies the authentication mode to use while connecting to the database.

;Use one of the following values:

;1 - Windows NT Authentication

;2 - Mixed Mode Authentication



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