04-25-2008 04:45 AM
Well here we go again. I don't know what happened but all 600+ devices are back in questioned state. I have tried to rediscover and delete/rediscover but that has had no effect. Sticks at 40% for a while then back to questioned. I have heard rumours of a patch?? If this is true I would love to get my hands on it since my boss is looking to use this product for paging and notification.
Please let me know what I should be doing to keep this product stable.
thanks
tony
04-25-2008 05:35 AM
I have that same issue as well. Ever since I upgraded to the LMS 3.0.1 this is an ongoing issue for me.
04-25-2008 12:10 PM
There is a class file available from the TAC (DFMInchargeSubscriber.class) which has been known to fix this problem in some cases. The patch is still experimental, so your results may vary.
As a workaround, disabling rediscovery in DFM should keep the devices known.
06-17-2008 05:16 AM
Any update on this issue? I noticed today all my devices are back in questioned state too. I had a similar issue when we first migrated to LMS3.0.1 and the TAC engineer had me replace sm_sms.dll, but the issue seems to be back. Should I contact TAC and get the new class file?
06-17-2008 07:20 AM
The DLL patch is part of DFM 3.0.3 and has no bearing on the Questioned problem. There is a DFMInChargeSubscriber.class that should fix this problem. That patch will be part of DFM 3.1.
06-18-2008 04:58 AM
can you publish this patch, or do we have to open a TAC case?
06-18-2008 09:02 AM
You have to open a TAC service request.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide