I'm having some problemas configuring callpickup group feature in the VG224. I have a VG224 working SCCP registered on a CCM 5.1(2). I have 24 analog phones correctly registered on it and everything os working but the callpickup group and call transfer.
The configuration file of my VG224 is attached.
VG224_MF_RS01#show stcapp feature codes
stcapp feature access-code
call forward all **1
call forward cancel **2
pickup local group **3
pickup different group **4
pickup direct **6
stcapp feature speed-dial disabled
This is what happens: When the person dials * nothing happens, the person on line hears the DTMF sound and that's it.
Am I missing something here? I've already configured the Callpickup Groups in CCM and assigned it to the DNs in each group.
How do I enable the call transfer feature for these analog phones?
Thanks in advance!
You are most welcome! With the VG224 the * key is not used in the Transfer sequence;
Connects call to a third party that the phone user dials. During an active call, user presses hookflash and receives dial tone. User dials number for transfer and either stays online to announce (consult transfer) or hangs up (blind transfer). When user hangs up, the call is transferred.
Hope this helps!