Help with BARS Error - Could not build archive successfully

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I have BARS Version 4.0.12 installed on my Cisco Call Manager and the Backup location is a network drive with the right permissions for the user I am logging in as.when I run the Backup utility it gives the following Error:

[08:50:49 PM] Archive file size is less than staging directory. Check if disk space is available on storage location.

[08:50:49 PM] Could not build archive successfully.

I have over 80GB free space on this network drive so that eliminated a space issue

I read somewhere about some 2GB restriction due to the CDR files growing.I don't have this issue since the backup way is less than 1GB

Surprisingly when I set backup to backup to the Subscriber it works fine

Please can anyone help with a sloution to sort this out


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Tray Stoutmeyer Sun, 04/27/2008 - 11:01
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  • Cisco Employee,

You might be hitting bug CSCee43938.

If there is enough space, and the message is still displayed, it could be

because of the following:

The problem occurs only when a single file has a size more than 2 GB. This

usually is the CDR database.

Purging old CDR records or deselecting CDR database backup during BARS

configuration can avoid this situation.


The problem arose because the database size has increased more than 2GB and

BARS is unable to create the archive properly when a single file size is more

than 2 GB. Try to delete the records of the database which are not required and

then do a Backup.

OR it can be a problem with NIC card settings on the destination file server.

Event ID: 50

Event Type: Warning

Event Source: Ftdisk

Description: {Lost Delayed-Write Data} The system was attempting to transfer file data

from buffers to \Device\LanmanRedirector. The write operation failed, and only some of the

data may have been written to the file.;en-us;816004

Checked the Link Duplex / Speed on the server to which they were backing up to and it was

set to " Auto Detect ". Changed it to Full / 100 and now the backups work fine.

Give those a try.


Tray Stoutmeyer Mon, 04/28/2008 - 07:00
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  • Cisco Employee,

It's possible. I saw other cases where this was a factor.



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