04-26-2008 05:23 AM - edited 03-15-2019 10:19 AM
Hi,
I am tryin to deploy TCL aa in my lab and Im running berzerk now!!!!
My config and debug voice application script are show below:
BR1#sh run | b application
application
service aa flash:app-b-acd-aa-2.1.0.0.tcl
param max-time-call-retry 60
param voice-mail 2070
paramspace english index 0
param service-name cme
param handoff-string aa
paramspace english language en
param number-of-huntgrps 3
param max-time-vm-retry 1
param aa-pilot 4003
paramspace english location flash:
param second-greeting-time 30
paramspace english prefix en
param call-retry-timer 20
dial-peer voice 120 voip
service aa
destination-pattern 4003
session target ipv4:10.12.1.254
incoming called-number 5003
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
*Mar 1 00:06:45.671:
*Mar 1 00:06:45.679: //2//TCL :/tcl_PutsObjCmd: TCL AA: +++ B-ACD-SERVICE not r
egistered, Starting B-ACD-SERVICE +++
*Mar 1 00:06:45.679: //2//TCL :/tcl_PutsObjCmd:
proc init_perCallvars
*Mar 1 00:06:45.679:
*Mar 1 00:06:45.679: //2//TCL :/tcl_PutsObjCmd: TCL AA: +++ B-ACD-SERVICE not r
egistered, Starting B-ACD-SERVICE +++
*Mar 1 00:06:45.703: //2//TCL :/tcl_PutsObjCmd:
proc init_perCallvars
*Mar 1 00:06:45.703:
*Mar 1 00:06:45.703: //2//TCL :/tcl_PutsObjCmd: TCL AA: +++ B-ACD-SERVICE not r
egistered, Starting B-ACD-SERVICE +++
*Mar 1 00:06:45.775: //2//TCL :/tcl_PutsObjCmd:
proc init_perCallvars
*Mar 1 00:06:45.783:
*Mar 1 00:06:45.799: //2//TCL :/tcl_PutsObjCmd: TCL AA: +++ B-ACD-SERVICE not r
egistered, Starting B-ACD-SERVICE +++
*Mar 1 00:06:45.827: //2//TCL :/tcl_PutsObjCmd:
proc init_perCallvars
*Mar 1 00:06:45.831:
*Mar 1 00:06:45.839: //2//TCL :/tcl_PutsObjCmd: TCL AA: +++ B-ACD-SERVICE not r
egistered, Starting B-ACD-SERVICE +++
*Mar 1 00:06:45.839: //2//TCL :/tcl_PutsObjCmd:
proc init_perCallvars
*Mar 1 00:06:45.839:
*Mar 1 00:06:45.839: //2//TCL :/tcl_PutsObjCmd: TCL AA: +++ B-ACD-SERVICE not r
egistered, Starting B-ACD-SERVICE +++
*Mar 1 00:06:45.839: //2//TCL :/tcl_PutsObjCmd:
proc init_perCallvars
*Mar 1 00:06:45.839:
*Mar 1 00:06:45.839: //2//TCL :/tcl_PutsObjCmd: TCL AA: +++ B-ACD-SERVICE not r
egistered, Starting B-ACD-SERVICE +++
*Mar 1 00:06:45.839: //2//AFW_:/AFW_FSM_Drive: Tcl_Eval to drive FSM inside Tcl
modulespace. code=1 code=ERROR
*Mar 1 00:06:45.839: TCL script failure
Result:
Handoff Failed
*Mar 1 00:06:45.839: TCL script failure errorInfo:
Handoff Failed
while executing
"handoff appl leg_incoming $serviceName -s $hString"
(procedure "act_Setup" line 30)
invoked from within
"act_Setup"
(procedure "act_Handoff_Activity" line 7)
invoked from within
"act_Handoff_Activity"
----------
After I had no succes with this, I downloaded Paolo's tcl script and below is the error is I get on this one too
BR2(config-dial-peer)#
Mar 1 00:06:11.715: %CALL_CONTROL-6-APP_NOT_FOUND: Application aa in dial-peer
120 not found. Handing callid 4 to the alternate app .
BR1#sh run | b application
application
service aa flash:app-b-acd-aa-2.1.2.2-pl2.tcl
param max-time-call-retry 60
param voice-mail 2070
paramspace english index 0
param service-name cme
param handoff-string aa
paramspace english language en
param number-of-huntgrps 3
param max-time-vm-retry 1
param aa-pilot 4003
paramspace english location flash:
param second-greeting-time 30
paramspace english prefix en
param call-retry-timer 20
dial-peer voice 120 voip
service aa
destination-pattern 4003
session target ipv4:10.12.1.254
incoming called-number 4003
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
For some bizzare reason it says it cant find application aa whihc is defined under service aa.
I have spent hours going through posts on similar things her and now i give up!
Help!!!!
Solved! Go to Solution.
04-26-2008 11:45 AM
You're using the wrong file for queue service, the one you want doesn't have "aa" in the name, from the same archive.
04-26-2008 09:50 AM
Hi, you have not configured the queue service, that you're referring as "cme".
That is, the other TCL file (two files plus prompts make a complete B-ACD/AA install). Check the documentation again, there are many examples.
04-26-2008 10:14 AM
Paolo,
I have added the service command and I still get the same error...
see config and debug..
BR2#sh run | b application
application
service aa flash:app-b-acd-aa-2.1.2.2-pl2.tcl
paramspace english index 0
param handoff-string aa
param number-of-huntgrps 3
paramspace english language en
param max-time-vm-retry 1
param aa-pilot 5003
paramspace english location flash:
param second-greeting-time 30
param call-retry-timer 20
param voice-mail 2070
param max-time-call-retry 60
paramspace english prefix en
param service-name cme
!
service cme app-b-acd-aa-2.1.2.2-pl2.tcl
param queue-len 10
param aa-hunt1 6400
param number-of-hunt-grps 1
param queue-manager-debugs 1
dial-peer voice 120 voip
service aa
destination-pattern 5003
session target ipv4:10.12.1.254
incoming called-number 5003
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
----------------
Mar 1 05:05:55.772: %CALL_CONTROL-6-APP_NOT_FOUND: Application aa in dial-peer
120 not found. Handing callid 8 to the alternate app .
timeouts interdigit 7
BR2#
BR2#debug voi
BR2#debug voic
BR2#debug voice apll
BR2#debug voice app
BR2#debug voice application sc
BR2#debug voice application script
voip application script debugging is on
BR2#
BR2#
Mar 1 05:06:40.789: %CALL_CONTROL-6-APP_NOT_FOUND: Application aa in dial-peer
120 not found. Handing callid 9 to the alternate app .
04-26-2008 11:45 AM
You're using the wrong file for queue service, the one you want doesn't have "aa" in the name, from the same archive.
04-26-2008 12:32 PM
I have been misled by ieexpert and iementor's solution to this.
When I went back to my books my eyes were opend.
Thank you
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