Solved: One way voice - Unity to Gateway - Cisco Community

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I have two call managers connected via an intercluster trunk (H.323) UNity 5.x server is at site 1 which has CUCM 5.0. WHen I call from an external phone to a user at site 2 (CUCM 4.3) and the call forwards to voicemail I cannot hear the Unity. I can leave a message in the user's mailbox - so audio to UNity works but not the other way around. If I call a user at site 2 over the trunk it works both ways.

Where should i be looking for this problem?

Thanks,

Bill

1 Accepted Solution

Accepted Solutions

routing issues that prevent the RTP from unity to reach the GW would be the first thing i check

also check there are no codec issues

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

View solution in original post

2 Replies 2

routing issues that prevent the RTP from unity to reach the GW would be the first thing i check

also check there are no codec issues

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

That was it. The far end was not advertising the route.

Thanks,

Bill