Alternate Extension Settings in Cisco Unity not showing.

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Apr 27th, 2008
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When trying to access the Alternate Extensions page of a Cisco Unity Subscriber, a blank page is shown in the frame. This server has been restored twice with the Cisco Unity 5.0 Installation, and the same problem keeps appearing. Any suggestions or answers would be greatly appreciated.

Best Regards.

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Overall Rating: 5 (3 ratings)
luke.maxwell Thu, 09/11/2008 - 08:32
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Hi, Did you get this resolved. I have just upgraded to 5.0.1 from 4.0.5 and have the same issue.



luke.maxwell Fri, 09/12/2008 - 01:29
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This also affects the integration page not showning following changing the unitymsgstoresvc password. Also you see DCOM logon error 10004. To fix this do the following:

Admin Tools, Component Services, Computers, My Computer, COM+ Applications, Right Click Cisco Unity and select properties, Indentity and update unitymsgstoresvc password.




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