Callmanager 4.1 security vs IPCC/IVR

Unanswered Question
Apr 28th, 2008

Can I enable MLA on Callmanager that connected with IPCC and IVR?

I have this problem too.
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Anonymous (not verified) Mon, 05/05/2008 - 13:47

MLA only applies to CallManager. You can enable MLA on Callmanager that connected with IPCC and IVR.

webstd.design Tue, 05/06/2008 - 11:05

As I see MLA don't work with Dialed Number Analyzer feature for callmanager web page. It requests real admin password, not user's.

chris.mann Tue, 05/06/2008 - 11:24

The DNA user accounts are the Publisher Windows accounts, not the MLA accounts which are used for the ccmadmin webpage.

Certain rights are needed on the publisher, and I find it works best to have the user accounts in the administrator group, if they want to use DNA.

HTH,

CM

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