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CAR login issue

olhcc
Level 1
Level 1

Hi all,

Just started a new job; took over CCM from previous Admin. Upgraded CCM from 4.1 to 4.3.2 successfully. Reintalled CAR from CCM 4.3.2 and cannot login using CCMAdmin user/pass. Is there a password reset functionality for CAR? Shouldn't the user/pass I use for CCMAdmin work for CAR as well? Please advise.

2 Replies 2

Rob Huffman
Hall of Fame
Hall of Fame

Hi Ben,

The CCMAdmin password will not generally be the same;

This doc has some good detailed steps for what you need to do;

Cisco CallManager: Restoring a Lost ART / CAR Password

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00801115eb.shtml

Hope this helps!

Rob

It sure did. Thanks for the help!

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