I have UCCX 5.0.2 with CUCM 6.1
The Callamanger cluster has 4 nodes, publisher has the AXL service enabled.
On IPCC in the Unified CM Configuration I only see the publisher in the âAvailable CTI Managersâ.
The CTIManager is activated and running on all nodes. What do I have to do to make IPCC see the other CTI Managers ?
Ensure that you have the CUCM servers in the host file on the UCCX server. This is because the SOAP request will call the ProcessNode by name and you probably can't resolve it back once it gets the info.