Default Greeting size for Unity Call Handler

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Apr 28th, 2008
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Is it possible to increase the default Greeting size for a Unity Call Handler. If so, where is this setting? We have a user that requires the ability to leave a message longer than the 1MIN,30sec greeting they currently have. Have not been able to find a way to adjust this setting. Tom

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Rob Huffman Mon, 04/28/2008 - 17:10
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Hi Tom,


The Greeting Length for a Call Handler is determined by the COS of the person recording the Greeting, so that is what will need to be changed. Have a look;


Class of Service Greetings Settings


The class of service greetings setting specifies the maximum length of greetings.


Subscribers > Class of Service > Greetings Page


Field Considerations


Maximum Greeting Length in Seconds


Select the recording length allowed to subscribers assigned to this COS for recording greetings.


The range is 1 to 999 seconds; the default is 90 seconds.


If enabled, a warning tone will sound before the maximum greeting length is reached.


From this doc;


http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_administration_guide_chapter09186a008014f9da.html#1057646


Hope this helps!

Rob


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