04-28-2008 04:40 PM - edited 03-15-2019 10:21 AM
Hi, I'm a newbie in this area, can anybody tell me how to debug ccm? say: check why register fail? check why call fail?
Is there a log file to say something? or some tool can help me to troubleshoot?
Thanks.
Solved! Go to Solution.
04-28-2008 05:32 PM
CCM detailed traces
Start reading IP Telephony Troubleshooting book by P Giralt
View solution in original post
04-28-2008 06:03 PM
as gogasca mentiones the traces are the best way to tell why something fails
Set Up Cisco CallManager Traces for Cisco Technical Support
http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_tech_note09186a0080094e89.shtml
You'll need Paul's book for some training on how to read and understand them
HTH
javalenc
if this helps, please rate
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