Hi this is probably a simple question but here goes, I have just setup a new site for a customer with cme 4.2.
They now require directory services setting up.
Now ive read up how to configure directory services on how to configure directory local services and how to add the name to the directory.
However ive already setup names assigned to each ephone dn as extention number and then the users name, e.g. 8301 Joe Blogs.
Looking at the directory command you can only display the name in last name or first name purposes, so what i'm asking is will I need to go through all the names and do them as first name, last name. Or will I still need to configure every directory entry via the directory entry command?
Also is there a way for the user to add a directory entry instead of this being configured remotely?