I am about to do in install for a customer and I was wondering if there is anyway to create a custom window inside Attendant Console, like a separate directory and pull this from a different file? Has anyone seen or done this before. For instance a hospital might want the employee directory and also a patient directory to forward phone calls to. The employee directory would be the CUCM directory and the patient directory would be separate but still shown in Attendant Console.
Does anyone have any ideas on how to perform something like this?