Custom Windows in Attendant Console?

Unanswered Question
Apr 29th, 2008


I am about to do in install for a customer and I was wondering if there is anyway to create a custom window inside Attendant Console, like a separate directory and pull this from a different file? Has anyone seen or done this before. For instance a hospital might want the employee directory and also a patient directory to forward phone calls to. The employee directory would be the CUCM directory and the patient directory would be separate but still shown in Attendant Console.

Does anyone have any ideas on how to perform something like this?

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Bryan Geoghan Tue, 04/29/2008 - 07:08

I understand that, the only thing is the customer doesn't want the patients mixed in with the employees. We don't want to enter the patients in CallManager either.

Jaime Valencia Tue, 04/29/2008 - 07:10

unfortunately the AC cannot be customized the way you want, you cannot create any new windows for the interface



if this helps, please rate


This Discussion