WLC for GUEST network hangs and requires restart

Unanswered Question
Apr 29th, 2008
User Badges:

I have a remote site customer that is getting support calls saying that guest users cannot login to the wireless "guest" network. When they try to access it, the browser hangs up when trying to load the redirect page.

When they restart the controller, it begins working again. The WLC version is 5.0.148.0. Has anyone seen this issue? If not, what would be the best way to troubleshoot?


Thanks for any help.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
bwilmoth Tue, 05/06/2008 - 11:14
User Badges:
  • Silver, 250 points or more

Someitmes the issue can occur if the WLAN name is incorrect, check if the WLAN name is configured correctly

bbxie Tue, 05/06/2008 - 15:45
User Badges:
  • Silver, 250 points or more

5.0.148.0 has a lot of bugs, suggest you to keep on using 4.2.112 at this moment until the maintenance release of version 5 comes out. This is one of its bug: CSCsm98250.

Symptom:

Webauth and controller access via HTTP or telnet/SSH stop working.


Conditions:

After the controller was upgrade to 5.0, ramdomly webauth, and controller access via HTTP or telnet/SSH stop working.


Workaround:

Reboot controller.


edwardzeng Tue, 05/06/2008 - 19:54
User Badges:

We have the same issue too.

It took us 5 minutes to open the WLC management website.

After we rebooted it, everything begins working again.


WLC Version is 5.0.148

WLC4402

Actions

This Discussion

 

 

Trending Topics: Other Wireless Mobility

client could not be authenticated
Network Analysis Module (NAM) Products
Cisco 6500 nam
reason 440 driver failure
Cisco password cracker
Cisco Wireless mode