Warning message

  • Cisco Support Forums is in Read Only mode while the site is being migrated.
  • Cisco Support Forums is in Read Only mode while the site is being migrated.

Presence/Personal Communicator - Disable IM for Some Users?

Unanswered Question
Apr 29th, 2008
User Badges:

I know that Instant Messaging can be disabled cluster wide in Presence server, but is there any option to disable IM capabilities for only certain users, while still allowing them to use the other features of Personal Communicator?

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Tommer Catlin Tue, 04/29/2008 - 07:06
User Badges:
  • Green, 3000 points or more

You can take the LDAP search out of it. That would not give them access to search for other CUPS users. But then you may lose things like click to call a person in your directory.

What features do you want them to have or use?

jvweigand Tue, 04/29/2008 - 07:10
User Badges:

Yeah, we need to keep click to call, etc, so removing LDAP isn't an option.

We still want them to be able to use the softphone, control their deskphone, view recent call logs, voicemail access, etc.

I'm fairly sure it can't be done, but management wants a definite answer.

Tommer Catlin Tue, 04/29/2008 - 07:14
User Badges:
  • Green, 3000 points or more

I wonder if there is way to setup a SIP profile and block the IM piece of it. Apply that profile to the users you want.

I dont have CUPS in front of me today, but I would be interested to know.

As always, I would open a TAC case and see if it can be done. The only way I can think is to mess around with the User Settings and try to apply or not apply certain features to see if that could work. But since the IM based on SIP, Im not sure how you can turn off that one feature. The CUPC client uses SIP to communicate back to the server and clients. But if the SIP Proxy can block the IM traffic for that client, but allow the rest, maybe it would work?



This Discussion