I have come across the following problem:
Create two IP Phone Services, Extension Mobility and Corporate Directory.
Create a 7941 phone and assigned a single IP Phones service to it, EM.
Line key 1 has the extension number for the phone and line key 2 is configured as a Service URL key for the EM service.
Press the EM SURL and log in as a preconfigured device profile for the 7941 device.
The Device Profile has both IP Phone services configured.
Line key 1 has the extension number for the device profile and line key 2 is configured as a SURL for the Corporate Directory service.
When you log in the phone resets and line key 1 takes its new number but line key 2 keeps the logged out device SURL settings.
If you configure line key 2 as an unconfigured SURL it keeps the logged out device SURL settings.
If you configure line key 2 for another function, like BLF SD then the button works as expected.
Has anyone else come across this and if so is there a fix? The reason being that I want the logged out profile to have line key 2 SURL for EM and the logged in profile to have line key 2 SURL for Corporate Directory
Thanks in advance