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MOH failure on CME

DanatShekhe
Level 1
Level 1

Hello!

I've issue with CME (C2811) and MoH. When I'm calling from PSTN to 1st IP Phone answering, then this IP Phone forwarding call to 2nd IP Phone. In process of forwarding I hear music-on-hold, but when 1st IP Phone pushing button "fwd" or hang-up for make call forward I hear "buzzed" music, like very fast repeated sample, I hear that instead normal rings. When 2nd IP Phone picking up the phone, call process doing well.

That scheme:

PSTN --sip trunk-- C2811 --sccp-- IP Phones

What is wrong with that?

Thank you.

1 Reply 1

smalkeric
Level 6
Level 6

Could you provide the detaisl of debug ephone detail. Do you have nay B-ACD script runngi ont he router. also try to relaod the router to see fi the issue gets resolved

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