Unable to establish VPN

Unanswered Question
Apr 30th, 2008
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I am having trouble with Cisco SSL VPN client. I login to the https://company.com website and click on the anyconnect tab and then when I try to install the anyconnect client it flashes for a second and then gives me a message that it cannot install the client. OK, that is odd. Someone emails me the client and i install it. I connect to the VPN site and give it my name and password and it says, Authentication Succeeded. searching for updates... connecting....FAILED. unable to establish VPN.

we have tried to use the vpncli from the command line and get the same results. can anyone think of what might be causign the problem. We have other laptops that connect from here just fine using linux. this one laptop is windows that is having the problem. other windows machines are able to connect to the VPN. we are stumped...

what are some debugging techniques to see what is causing the failure to connect after it authenticates. why is it getting rejected and how do we figure out how? I can't see any logfiles generated by the ssl vpn client.

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