Need help on IPCC documents_Senior help us

Unanswered Question
May 1st, 2008
User Badges:

Dear Friends. I want to learn IPCC Express and IPCC Enterprise. Where can i find the materials. I have SRND for IPCC Exp and IPCC ENT but i want some notes to read so that i can understand from the basic. Any book available or any training available. pls help me out. I am expecting the guidance from the Seniors

pls do reply if you know.

Regards

Esa

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Rob Huffman Thu, 05/01/2008 - 16:50
User Badges:
  • Super Blue, 32500 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi Esa,


I don't believe there are any books in print on this subject yet. But there is training available;


http://www.cisco.com/web/learning/le31/le29/learning_recommended_training0900aecd800d8552.html#contact_center


Hope this helps!

Rob


PS: I'll keep checking for books :)

Actions

This Discussion