Hello everyone, i have a cisco call manager 5.1.2 and an IPPCX 5 and an E1 for the call to my contact center. When someone call to one of the number of the e1 it appears a message (which is an script that manages IPPCC)for the contact center. But now i want yo use another phone number of the e1 pool and add a new application into IPCCx that manages another welcome message(another script) is that possible?. I wanto to to this because a i have two companies in the same site and i want to manage the call of the two with the same call manager,ipcc and e1 line.
I have this problem too.