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WLSE version 21.5u upgrade and problem thereafter

astanislaus
Level 2
Level 2

Cisco WLSE Wireless Lan Solution Engine was recently upgraded to release 2.15u. Following the upgrade, the device seems to shut itself down after approximately 30 - 40 minutes of uptime.

This has occurred three times in 24 hours

I have all the install logs, fault logs, etc. but I cannot post them here.

I need some tips on what I need to look at in these logs for troubleshooting this problem.

1 Reply 1

smalkeric
Level 6
Level 6

When this issue occurs, ensure these events are properly handled:

The hostname of the certificate must exactly match the hostname used to access the device.

Pop-up blockers must be disabled.

The WLSE requires Microsoft Internet Explorer 6.0 SP1 and Java Plug-in 1.4.2 or later.

An upgrade must not be done without its correspondent patch.

http://www.cisco.com/en/US/docs/wireless/wlse/2.11/upgrade/guide/211upgr.html

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