Time of Day Routing Off by 1 hour

joeharb · ‎05-02-2008

I am having an issue with TOD routing..from what I can tell the time is shifted one hour if I test via the DNA. The Time Zone is set to DST for the partition. The CallManager's Timezone is also DST. I am running 5.1.3...are there any issues or bugs that I might be running into? I don't think this is related to the DST revision...

Thanks,

Joe

gogasca · ‎05-05-2008

Mmm Last year I found CSCsh81747 which in fact TOD was affected because of DST patches in 4.x train but...5.1.x is different....

Could you please try to change the settings to â€œOriginating Deviceâ€, to see if TOD works fine ?

I dont remember any report for 5.1(3) now but...its 22:42 here after 5 hrs P1 call

Give it a try and let us know please

Also include exact CCM version and a brief description of what you are doing?

Please remove DNA out of the picture

Thanks Joe!

joeharb · ‎05-06-2008

I am going to attempt to test during normal conditions (not use DNA)..I will report back if the time is correct or not...it may be a bug in DNA....

System version: 5.1.3.2000-3

Administration version: 1.1.0.0-1

BTW I had seen the bug you referred to..didn't think that was application as well...

Thanks for the post..

Joe

metuzuner · ‎06-24-2009

Experiencing the same problem on 6.1.2.1112-2.

During TOD routing testing; DNA returns different results than the testing that involved placing actual calls. DNA results are based on a time that's one hour off.

TAC can't figure out why. Definetely a problem with DNA though.