05-02-2008 06:59 PM - edited 03-18-2019 08:53 PM
Hi guys,
When I hit the services button on my phone (or any of the phones in my room) it gives me a "To set up speed dials and other services for your phone, please go to (https://192.168.40.5:8443/ccmuser/showHome.do)" dialog. What should I do to resolve this?
I am using CUCM 6.1.1a and my phones are 7961, 7965 & 7911.
cheers, Aun
Solved! Go to Solution.
05-04-2008 09:34 AM
you have not subscribed the User Device Profile you're using to EM, that's why you get that.
you missed that step from the config
HTH
javalenc
if this helps, please rate
05-03-2008 08:26 PM
subscribe the phones to services, you get that because you haven't and that's the default message
HTH
javalenc
if this helps, please rate
05-03-2008 10:19 PM
thanks mate,
I ahev subscribed the phones.
Is there any other way to confirm if the phones are subscribed???
05-03-2008 10:20 PM
hi, sorry I wasnt clear in my first question...my apologies.
Extension Mobility services are running fine on CUCM.
when I hit the services button, I can see the Extension Mobility services ---> When I select the Ext. Mob. Services ---> I can enter my login ID and PIN Number. -----> and it logs me in successfully, but then soon after I get the following screen on my LCD when I press Services button:
_________________________________________________________
"To set up speed dials and other services for your phone, please
go to (https://192.168.40.5:8443/ccmuser/showHome.do)"
UPDATE EXIT
__________________________________________________________
when I hit UPDATE Button .... nothing happens.
So I am logged in................ BUT I cannot log out. ....any idea how do I logout ????
Secondly, I dont know what to do with that message ....how do I get rid of it ?????
Any help appreciated
Cheers, Aun :)
05-04-2008 09:34 AM
you have not subscribed the User Device Profile you're using to EM, that's why you get that.
you missed that step from the config
HTH
javalenc
if this helps, please rate
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