i have a simple question on IPCCX scripting:
i want to build a script that will route a list of calling numbers (VIP List) to specific agents while all other callers to a CSQ.
my question is that how and where to assign the ANI list of those VIP callers in a script
i tried to add a variable called ANI with a condition of ANI.startsWith
but i want some kind of ANI equals list of VIP ANI numbers?