Hi. Sorry for a silly question, but i don't can find system request and install notes for IVR. You can help me?
The only think I can officially tell you is to work with your Cisco people to see if they can send you a VMware image.
You can use the Vmware converter to take an image of a real IPCC server, but installing the Vmware converter will probably invalidate TAC support.
Not a silly question at all my friend :) Is this what you are looking for?
Hope this helps!