Solved: Callmanager 5.1(3) - Backup problem (weird)

pepito1983 · ‎05-04-2008

Hi, i have a very weird issue. I am using FreeFTPd to backup a cisco callmanager 5.1(3) the system builds the archive succesfully but when it want to copy the archive to the repository the following error appear: ERROR: SFTP transfer failure, not enough disk space, Backup Completed...

I have a lot space on my machine to copy the archive so i don't know why this error appear, any ideas.

Thanks in advanced,

Pepe

rafael.cardoso · ‎08-12-2008

Hi people's

Look image

Regards,

RC

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gogasca · ‎05-04-2008

I remember a known issue with 5.1(3)

If SFTP settings is fine, try CoreFTP

otherwise open a TAC case to check logs and get root access to delete some unused files

pepito1983 · ‎05-05-2008

Hi i am attaching the configuration on the Callmanager, the FreeFTPd and the show system from the cluster.

Please i really need a hand with this, can you please check the configuration.

Thanks in advanced,

Pepe

craig.pollitt · ‎05-05-2008

I was having a problem connecting to my SFTP server and came across another post that had me try using a period for the path name instead of using the directory name.

Give it a try and see if it clears up your problem.

Craig

pepito1983 · ‎05-05-2008

Hi Craig, so instead of the name i will put a "." in the path name. I will try it and let you know.

Thanks for your post.

Pepe

pepito1983 · ‎05-07-2008

Hi Craig, i had tried putting the perios instead of the folder name but it appears an error that says yhat the system can not fount the "." folder so it can not paste the backup there.

Do you have another tip, thanks for your time.

Pepe

evanrichards · ‎05-20-2008

Try a \

evanrichards · ‎05-20-2008

Also...is your DNS correct. Try it with the IP address of the target rather than DNS name.

muhannad · ‎05-20-2008

thanks all I have resolved it.

I do configure the oath name as a period '.' only and it is working properly.

Mo

muhannad · ‎05-17-2008

Hi Pepito,

I am also using FreeFTPd application to backup my CCM cluster but I cannot complete the storage location step as it displays the following error is status :" Update failed : Unable to access SFTP server. Please make sure the login credentials and path are correct. "

knowing that I have configured a virtual directory correctly and called it from CMM with same credentials.

Regards,

Muhannad

pepito1983 · ‎05-19-2008

Hi Muhannad, could you send me screenshots or some explanation on how you configure the FreeFTPd and the disaster recovery from the callmanager?

If you can i will appreciate, thanks in advanced.

Pepito

muhannad · ‎05-20-2008

Thanks Pepito.

I have resolve the SFTP issue but I think that I need to open a TAC case regarding the Disaster Recovery backup on my CCM 5.2 as you faced.

what do you see ?

Thanks,

Mo

rafael.cardoso · ‎08-12-2008

Hi people's

Look image

Regards,

RC

karthikayyappan10 · ‎02-03-2012

Hi RC,

Can you help me in this out??

karthikayyappan10 · ‎02-03-2012

Still having this same problem.. Any idea?? I tried core SFTP anf FreeFTPd. Both are not working.. I configured the freeFTPd as per the above doc.

Can one one help me???

Thanks

Karthik