Syslog Automated Actions stops working after applied DFM 3.0.3 IDU

heikamp · ‎05-05-2008

Hi,

I'm running CW2k LMS v3.0 with all patches applied. After applying IDU 3.0.3 of DFM today the E-Mail notifications along with Syslog automated actions (Type E-mail) stops working. Restart of the Daemon Manager and also reboot of the Host doesn't help.

Regards,

Mario

Joe Clarke · ‎05-05-2008

DFM and syslog Automated Actions have nothing to do with each other. To troubleshoot automated actions, make sure SyslogCollector and SyslogAnalyzer are both running. Then enable SyslogAnalyzer debugging under RME > Admin > System Preferences > Loglevel Settings, send a new message which should trigger an automated action, then check the AnalyzerDebug.log for errors.

Note: after a restart of dmgtd, it may take a few minutes for all processes to fully come up, so give it at least 30 minutes before expected to see any AA emails.

heikamp · ‎05-05-2008

Hi,

thanks for the response. I've overseen that the actions for my tests are disabled.

Sorry!

Regards,

Mario