I have a group of users who receive multiple hunt group calls from different external numbers. The external numbers are toll-free numbers which ring to local #'s that are DIDs on the PRI going into CUE 4.2. Each toll-free number is for a specific marketing campaign.
I'm trying to determine if there is a way for me to translate those inbound calls in a certain way so that the users in the various hunt groups know what phone # the calls came in on, and thus can answer the phone in a specific way. The translation can be to a unique # displayed on the phone, or a text label.
Right now, whenever you call the toll-free or local #'s, the CLID of the outbound caller comes through on the display on the phone, which doesn't let the users know what external toll-free was called.
I realize this is where IPCC Express would work well, but there's no money in the budget for it.