Background image change 7961/70 - ccm6.0

Unanswered Question
May 5th, 2008
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Hi all,

I am trying to change the background image of ip phones 7961 and 7970. i followed the procccedure given in docs of respective phone.i resized image for each phone type and list.xml file. still not working. My list.xml file for 7970 is attached here. What i am missing.

Thanks in advance.

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Overall Rating: 5 (1 ratings)
neil.woolloff Tue, 05/06/2008 - 02:57
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Try the following which is based on the Cisco documentation, but makes it slightly cleare; well I'm hoping...

Cisco Unified IP Phone 7970G and 7971G-GE Administration Guide for Cisco Unified CallManager 5.x & 6.x (SCCP and SIP)

Customizing the Cisco Unified IP Phone


Create a List.xml


FTP:Desktops/320x212x12/TN-Filename.png" URL="TFTP:Desktops/320x212x12/Filename.png"/>

FTP:Desktops/320x212x12/TN-Filename.png" URL="TFTP:Desktops/320x212x12/Filename.png"/>

create images to be used

•Full size image-320 pixels (width) X 212 pixels (height)

•Thumbnail image-80 pixels (width) X 53 pixels (height)

•Color palette-Includes up to 12-bit color (4096 colors). You can use more than 12-bit color, but the phone will reduce the color palette to12-bit before displaying the image. For best results, reduce the color palette of an image to 12-bit when you create a PNG file.

for ref use

TN-filename.png for the thumbnail image

filename.png for the full size image


Logon to CCMAdmin

Select OS Administration

Select Software Upgrades

Select Upload TFTP Server File

Enter the Sub Directory as /Desktops/320x212x12 - EXACTLY AS SHOWN

Browse for the List.xml & image files

Click Upload

Restart the TFTP Service;

Select Cisco Unified CallManager Serviceability

Select Tools

Select Control Center - Feature Services

Place radio buttin against Cisco tftp

Click Restart


At the phone;

Select Settings

Select User Preferences

Select Background Images

Select your images

Click Save

hardiklodhia Tue, 05/06/2008 - 06:11
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Hi neil,

I followed the same steps mentioned above. though i was not able to make it.After all i found the mistake.In List.xml,which i just copied it from cisco doc with my filenames. but now i replaced ” with " and its working...



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