Typical troubleshooting procedure for (LMS 2.6) RME Polling that failed

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Joe Clarke Tue, 05/06/2008 - 09:40
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For what are you polling (i.e. inventory or config)?

Joe Clarke Tue, 05/06/2008 - 21:14
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Failing to poll a device for a config change usually indicates a problem with the ccmHistoryStartupLastChanged or the ccmHistoryRunningLastSaved objects from the CISCO-CONFIG-MAN-MIB (assuming an IOS device). Many versions of IOS have problems with these objects, but that is not really a problem. If polling fails, RME will default to fetching the configuration.


To troubleshoot, you can run a sniffer trace on a device which is failing and/or enable ArchiveMgmt Service debugging under RME > Admin > System Preferences > Loglevel Settings then look through the dcmaservice.log for issues.

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