cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
274
Views
0
Helpful
1
Replies

Unsuccessful external CFA

I use external call forward all. If the number I'm forward to is busy, is there a way to transfert the call back to Unity?

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

the only way would be to make the transfer from unity and use a supervised transfer so if the call is not answered to reach the VM

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate