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Problem deleting user voicemail box from unity connection

jtoque
Level 1
Level 1

Hello, i am not able to delete any of users voicemail box from Unity Connection 2.1. Users have been imported from CUCM 6.1 users via Tools/Import Users.

I have no error message but the user is not deleted at all.

Thanks a lot for your help.

Julien.

3 Replies 3

nowcommsupport
Level 1
Level 1

Is this CUCM Business Edition?

No, this not CUCM BE. I am able to delete user created manually into cuc admin.

Thanks Julien.

jtoque
Level 1
Level 1

I have found the solution !

It was related to the lack of "Application Server" configured on the CUCM administration page. I configured CUC server as an "Application server" and it works well now.

Julien.

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