We recently performed an upgrade on our Unity Connection system under CUCM Business Edition so that we could provide UK English support for all users, and subsequently we moved the system default to UK English for everyone.
A slightly unexpected effect of this was that everyone lost their greetings! And upon further reading we found this to be 'normal' behaviour because all user's can have multilingual support for greetings.
Does anyone know if it is possible to transfer all old greetings to the UK greeting area on Unity (bearing in mind that it's the Linux variant); or if that isn't possible, is there any way of turning off the setting in the phone menu that allows users to record a greeting in either language - so they can only record a new greeting in UK English? We could see this confusing certain customers!
Any help or opinions appreciated!