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Voicemail to Email Notification Unity 5.0

Rajesh Revuru
Level 4
Level 4

‎05-06-2008 07:57 AM - edited ‎03-18-2019 08:54 PM

Hello:

we have one user where "Email notification of Voicemail' is not working. Unity 5.0 is configured as voicemail only, and we are using "Text Pager" option for voicemail notification.

I have it configured for other users and works fine but not for this user.

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Tim Smith
Level 4
Level 4

‎05-10-2008 05:03 AM

Do you think Unity is sending the notification?

Are the notification addresses internal / external?

Check the SMTP routing from Unity's exchange for that particular address if it is different.

Cheers,

Tim

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