Cisco IP Phone 7921

Unanswered Question
May 6th, 2008

Hi friends,

I'm having some troubles to connect a 7921 to my wireless network. I have configured it with the WLAN parameters but I got a "Locating Network Services" followed by a "Authentication failed" error. I have 7920 working without problems.

Any ideas?

I have this problem too.
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bwilmoth Mon, 05/12/2008 - 08:57

when you digit the wep-key, please pay attention if & when you digit button "2" & "3" of the 7920...

By default, 7920 IP phone, in fact, will insert the character "A" & "D" and not the number "2" & "3" as you may exptect. To obtain the number "2" or "3" you have to press the button three times on each button

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