05-07-2008 05:11 AM - edited 03-15-2019 10:30 AM
Hi !!
i have a gateway 2821 with 4 E1.. (3 with pbx and 1 with my local telecom)
This one with the local telecom is for IPCC entering calls... I'd like the external calls from Agents use this same E1 ..
How can I send the calls to an especific E1 ??
Thanks.
Andrei.
05-07-2008 05:30 AM
Create a Route Group and place this port into that route group.
Then Add the route group to a new route list.
Then assign whatever route patterns you need to this route list
regards
mark
05-07-2008 05:35 AM
Great ! I found it..
One problem... the 3 E1 (QSIG) are there... but the E1 with R2 is not there ... is there any way to put this E1 in the Route Group ?
I entered in the router to see it's config..
---
controller E1 1/0/1
framing NO-CRC4
clock source internal
ds0-group 1 timeslots 1-15,17-31 type r2-digital r2-compelled ani
cas-custom 1
country brazil
metering
category 2
answer-signal group-b 1
dnis-digits min 1 max 4
---
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide