CCM6.x-Can I install Free CCX software.....

Unanswered Question
May 7th, 2008
User Badges:

Hi,

Can I install CCX free 5 agent software which is coming with CCM6 bundle on seperate server, IF yes pls give the details of server config & necessary config on CCM+CCX.

Thanks in advance

Naga

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
lpezj Wed, 05/07/2008 - 05:46
User Badges:
  • Gold, 750 points or more

Naga,


You can install de CCX free software on a separate MCS-7815 or 7825. Ypu can use any of the standard MCS servers (or HP or IBM compatible servers).


For the CCX installation, you can follow instructions on this link:


http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_5_0/installation/for_crs/crs501ig.pdf


Hope this helps,


Juan Luis

Actions

This Discussion