05-07-2008 05:30 AM - edited 03-14-2019 02:11 AM
Hi,
Can I install CCX free 5 agent software which is coming with CCM6 bundle on seperate server, IF yes pls give the details of server config & necessary config on CCM+CCX.
Thanks in advance
Naga
05-07-2008 05:46 AM
Naga,
You can install de CCX free software on a separate MCS-7815 or 7825. Ypu can use any of the standard MCS servers (or HP or IBM compatible servers).
For the CCX installation, you can follow instructions on this link:
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_5_0/installation/for_crs/crs501ig.pdf
Hope this helps,
Juan Luis
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