Not able to get to our CM through our WebInterface

Answered Question
May 7th, 2008
User Badges:

We are trying to use the web interface to log into our CM6 (Which is normal). However today, when we type in the webaddress, 1st we get the normal screen with a message and then asking us to select a product.

As usual we click on:

Cisco Unified Communications Manager Administration

Then nothing happens, we just get a blank screen and nothing happens.

Correct Answer by dezoconnor about 8 years 10 months ago

Are you still able to access the server via putty or another ssh client? If so, either reboot the server or try and restart the CUCM and CUCM web services:


utils system restart|shutdown


or utils service restart


HTH

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (2 ratings)
Loading.
Correct Answer
dezoconnor Wed, 05/07/2008 - 07:59
User Badges:
  • Silver, 250 points or more

Are you still able to access the server via putty or another ssh client? If so, either reboot the server or try and restart the CUCM and CUCM web services:


utils system restart|shutdown


or utils service restart


HTH

Actions

This Discussion