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276
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5
Helpful
2
Replies

Not able to get to our CM through our WebInterface

DMobley1022
Level 1
Level 1

We are trying to use the web interface to log into our CM6 (Which is normal). However today, when we type in the webaddress, 1st we get the normal screen with a message and then asking us to select a product.

As usual we click on:

Cisco Unified Communications Manager Administration

Then nothing happens, we just get a blank screen and nothing happens.

1 Accepted Solution

Accepted Solutions

dezoconnor
Level 4
Level 4

Are you still able to access the server via putty or another ssh client? If so, either reboot the server or try and restart the CUCM and CUCM web services:

utils system restart|shutdown

or utils service restart

HTH

View solution in original post

2 Replies 2

dezoconnor
Level 4
Level 4

Are you still able to access the server via putty or another ssh client? If so, either reboot the server or try and restart the CUCM and CUCM web services:

utils system restart|shutdown

or utils service restart

HTH

spiecomcisco
Level 1
Level 1

hello, ihave the same problem. Have you bypass it?

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