TCL Script not working well ..................???????????????..............

tareqrebhi · ‎05-07-2008

I have strange case here,

I configured my IVR system at AS5400 with IOS c5400-is-mz.123-10f.bin using tcl app_clid_4digits_npw_3.2.0.0.tc.I need to configure prepaid calling card using cisco pre-defined tcl script.

Tcl can play the prompts enter_account.au it is ok and I put my pin number as generated from my billing it is ok tooâ€¦ but when finished entering the correct generated pin number I heard 4 discontinuous tone not like busy tone and then the call disconnect and give me tone as you finished call or hang the speaker again for other callâ€¦ the prompt enter_dest.au is not started I don't know why?

I attached my AS5400 configuration and its debug report.

Please any body show me where the error exact.

Thank you for any helping.

paolo bevilacqua · ‎05-26-2008

Hi, too much debug enabled. Begin with "debug voice application script" and radius if necessary.

tareqrebhi · ‎06-01-2008

ok man,

you will find 2 attached files for debug Script and tclcommands.

thank you for helping.

BR,