CallManager 6.0 password prob

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May 7th, 2008
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Hi all recently i have installed CallManager 6.0 but i faced a problem trying to log into the CCM Admin web page and i use the default username account:CCMAdministrator as upper case as lower case and the password the one i use to loggin to the CLI as an Administrator

So can anyone help to figure this thing out?


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Tommer Catlin Wed, 05/07/2008 - 08:14
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The CLI and the CCMadministrator are different. During install you specified (or someone did) the following;

OS Administrator

un: ???

pw: ???


un: ????

pw: ????

Typcially, these passwords are different. If you can log into the CLI, you can reset the ccmadministrator password. If you can not, you will need to use the Recovery disc to reset the CLI un/pw

Seifeddine-Tlili Wed, 05/07/2008 - 23:07
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thanks for ur response, so can you please provide a link to reset the CCMadministrator password from the CLI thanks kindly

Seifeddine-Tlili Wed, 05/07/2008 - 23:39
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hi thanks i resolved just using the following cmd:

utils reset_ui_administrator_account

thanks for the tips :)


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