Dynamic Emergency Greeting

Unanswered Question
May 7th, 2008
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In my script I check the emegency greeting script and look to see if the emergency.xml file has true or false in it. It then plays the emergency greeting. The customer wants to be able to put 4 canned greetings in there and a 5th greeting that could be dynamic. So if they call in to activate the emergency greeting they will be given the option to choose one of the 4 canned greeting to activate or choose to change the dynamic 5th option and turn that one on.

Not exactly sure how to do this. I can alter the emergency.xml file to I guess look for a 1,2,3,4,5 to see what file to play but how would I make so they can play the dynamic greeting back and if they wanted to re-record it they can do that as well?



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