When you order a CME router, does it ship with CME software loaded on it? and also how does TCL licensing work? Does TCL come pre-loaded or is their seperate license to order?
Yes it ships with CME loaded, but you may need to load/upgrade additional files, for that you will need a support contract in order to access downloads.
There is no licensing to use TCL/IVR.
Hope this helps, please rate post if it does!