h323 gateway inbound caller id pots lines

Unanswered Question
May 7th, 2008

I am trying to troubleshoot an intermittent inbound calling problem.

Right now I have some debugs enabled on the router and that output is being sent to a syslog server.

The calls are all coming inbound on POTS lines.

I have caller-id enabled on the FXO ports in the router.

In the debug output is see "[2/0/12] get_fxo_caller_id:Caller ID receive failed. parseCallerIDString:no data." and also "Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)"

Is there anything else I need to do or check into to get caller id to work?

Could the caller id info be missing because the telco is not sending it?

I have this problem too.
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gogasca Wed, 05/07/2008 - 20:54

Please paste your config and the best way to do it is running debug vpm signal and debug voice ccapi inou

phretbored Thu, 05/08/2008 - 11:22

Right on.

Actually I am currently working with TAC on this problem while also doing so research and testing as well.

The debugs are getting sent to a syslog server and the ones currently enabled are:

H.225:

H.225 ASN1 Messages debugging is on

Voice Port Module signaling debugging is on

CCAPI:

debug voip ccapi detail is ON (filter is OFF)

debug voip ccapi inout is ON (filter is OFF)

The example showing voice-port 2/0/12 that I inlcuded in the OP is from the currently enabled debugs sent to the syslog server.

Even with caller id enabled configured on the FXO ports I still cannot see the calling party number as indicated in the OP example.

phretbored Thu, 05/08/2008 - 11:43

Here is the current (edited) show run:

!

voice-card 0

no dspfarm

dsp services dspfarm

!

voice call send-alert

voice rtp send-recv

!

voice class codec 10

codec preference 1 g711ulaw

codec preference 2 g729r8

!

voice translation-profile prefix9

translate called 10

!

voice-port 2/0/0

description HRIS4 Shop Bay Phone 1 3408

station-id number 760431XXXX

!

voice-port 2/0/1

description HRIS4 Shop Bay Phone 2 3409

station-id number 760431XXXX

!

voice-port 2/0/2

description HRIS4 Fax 3420

station-id number 760431XXXX

!

voice-port 2/0/3

no battery-reversal

description Paging System

!

voice-port 2/0/12

trunk-group PSTN 5

connection plar opx 3400

description 760431XXXX

caller-id enable

!

voice-port 2/0/13

trunk-group PSTN 4

connection plar opx 3421

description 760431XXXX

caller-id enable

!

voice-port 2/0/14

trunk-group PSTN 3

connection plar opx 3422

description 760431XXXX

caller-id enable

!

voice-port 2/0/15

trunk-group PSTN 2

connection plar opx 3423

description 760431XXXX

caller-id enable

!

voice-port 2/0/16

trunk-group PSTN 1

connection plar opx 3424

description 760431XXXX

caller-id enable

!

voice-port 2/0/17

connection plar opx 3407

description direct line for Service 760.431.XXXX

caller-id enable

!

voice-port 2/0/18

connection plar opx 3420

description direct line for fax 760-431-XXXX

!

dspfarm profile 10 conference

description HRIS4_Conferencing

codec g711ulaw

codec g711alaw

codec g729ar8

codec g729r8

maximum sessions 4

associate application SCCP

!

dial-peer voice 90 pots

trunkgroup PSTN

destination-pattern 9T

!

dial-peer voice 91 pots

trunkgroup PSTN

destination-pattern 91[2-9].........

forward-digits 11

!

dial-peer voice 92 pots

trunkgroup PSTN

destination-pattern 9[2-9]......

forward-digits 7

!

dial-peer voice 9911 pots

trunkgroup PSTN

destination-pattern 9911

forward-digits 3

!

dial-peer voice 1000 voip

destination-pattern [0-8]...

voice-class codec 10

session target ipv4:10.176.8.11

dtmf-relay h245-alphanumeric

no vad

!

dial-peer voice 1001 voip

preference 1

destination-pattern [0-8]...

voice-class codec 10

session target ipv4:10.176.8.10

dtmf-relay h245-alphanumeric

no vad

!

dial-peer voice 1002 voip

preference 2

destination-pattern [0-8]...

voice-class codec 10

session target ipv4:10.176.8.140

dtmf-relay h245-alphanumeric

no vad

!

dial-peer voice 1003 voip

destination-pattern #T

voice-class codec 10

session target ipv4:10.176.8.11

dtmf-relay h245-alphanumeric

no vad

!

dial-peer voice 1004 voip

preference 1

destination-pattern #T

voice-class codec 10

session target ipv4:10.176.8.10

dtmf-relay h245-alphanumeric

no vad

!

dial-peer voice 1005 voip

preference 2

destination-pattern #T

voice-class codec 10

session target ipv4:10.176.8.140

dtmf-relay h245-alphanumeric

no vad

!

dial-peer voice 1006 voip

destination-pattern 4....

voice-class codec 10

session target ipv4:10.176.8.11

dtmf-relay h245-alphanumeric

no vad

!

dial-peer voice 1007 voip

preference 1

destination-pattern 4....

voice-class codec 10

session target ipv4:10.176.8.10

dtmf-relay h245-alphanumeric

no vad

!

dial-peer voice 1008 voip

preference 2

destination-pattern 4....

voice-class codec 10

session target ipv4:10.176.8.140

dtmf-relay h245-alphanumeric

no vad

!

dial-peer voice 999200 pots

description HRIS4 Shop Phone 3408

destination-pattern 3408

port 2/0/0

!

dial-peer voice 999201 pots

description HRIS4 Shop Phone 3409

destination-pattern 3409

port 2/0/1

!

dial-peer voice 999202 pots

description HRIS4 fax dial-peer for 4 digit fax

translation-profile incoming prefix9

destination-pattern 3420

port 2/0/2

!

dial-peer voice 999203 pots

description Paging System

destination-pattern #8

port 2/0/3

!

gateway

timer receive-rtp 600

phretbored Tue, 05/20/2008 - 09:15

The caller id is not showing up because the telco is not sending the data to us.

FWIW my problem has been solved so this thread can be closed.

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