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IP Communicator : using the Audio IP Address

connect101
Level 1
Level 1

Hello,

How to use the Audio IP Adress in the IP Communicator.(Preference->Audio->Network->Audio IP Address)

I use a switch where i've declared the Voice VLAN and the VLAN access(for data).

And I want to use the VLAN Voice for my IP Communicator.

And whe I call, the phone ring, i can accept the call but there is no sound.

How to fix it?

Thank you

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

do you have all the proper routing configured so the RTP reaches that IP??

If you leave the ip just as is, does it work?

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

I don't understand : do you have all the proper routing configured so the RTP reaches that IP??

In the router, i've already configured all routing information.

If i leave the ip just as is with the data, it works.