Incoming caller ID

scottwclarke · ‎05-08-2008

Hi Probably a really stupid question but....

I have CME everything is working fine however all incoming calls are showing up as unknown number. I have searched on google but all I could find was to use the caller-id enable command on the voice ports however the CME 4.2 I am using will not allow me to use this command, it just doesn't list it in the options. Any help would be great.

paolo bevilacqua · ‎05-08-2008

Do you have fxo lines? It doesn't "take it" under there ?

scottwclarke · ‎05-08-2008

I have to incoming BRI lines please find my config attached. Thank you for your reply.

paolo bevilacqua · ‎05-08-2008

You should check "debug isdn q931" with "term mon" for an incoming call. check if the calling number is in there. If is not, complain to telco.

scottwclarke · ‎05-08-2008

Output of debug on a call....

May 8 10:52:12.987: ISDN BR0/1/1 Q931: RX <- SETUP pd = 8 callref = 0x01

Sending Complete

Bearer Capability i = 0x9090A3

Standard = CCITT

Transfer Capability = 3.1kHz Audio

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0x89

Exclusive, B1

Progress Ind i = 0x8483 - Origination address is non-ISDN

Called Party Number i = 0x81, '200000'

Plan:ISDN, Type:Unknown

May 8 10:52:13.015: ISDN BR0/1/1 Q931: TX -> CALL_PROC pd = 8 callref = 0x81

Channel ID i = 0x89

Exclusive, B1

May 8 10:52:13.063: ISDN BR0/1/1 Q931: TX -> ALERTING pd = 8 callref = 0x81

Progress Ind i = 0x8188 - In-band info or appropriate now available

May 8 10:52:18.711: ISDN BR0/1/1 Q931: TX -> CONNECT pd = 8 callref = 0x81

Channel ID i = 0x89

Exclusive, B1

May 8 10:52:18.767: ISDN BR0/1/1 Q931: RX <- CONNECT_ACK pd = 8 callref = 0x01

May 8 10:52:18.767: %ISDN-6-CONNECT: Interface BRI0/1/1:1 is now connected to N/A N/A

May 8 10:52:25.698: %ISDN-6-DISCONNECT: Interface BRI0/1/1:1 disconnected from unknown , call lasted 6 seconds

May 8 10:52:25.698: ISDN BR0/1/1 Q931: TX -> DISCONNECT pd = 8 callref = 0x81

Cause i = 0x8090 - Normal call clearing

May 8 10:52:25.834: ISDN BR0/1/1 Q931: RX <- RELEASE pd = 8 callref = 0x01

May 8 10:52:25.838: ISDN BR0/1/1 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x81

I can't see the incoming do you think this is the telco

paolo bevilacqua · ‎05-08-2008

Correct, telco is not sending calling number.

joel.balfour · ‎05-08-2008

Hello;

basically you need to check few things here and this will determine your answer:

1. The FXO port that you have is it one that support caller-id functionality like the vic2-fxo-m1 or m2 modules.

2. Make sure your provider is sending out the caller ID on their end.

If these 2 are ok then you should not have a problem but you can do the following under the fx0 port (caller-id enable).

Thanks

JRB

paolo bevilacqua · ‎05-08-2008

He doesn't have fxo. He does have isdn bri.